Product Updates

Automate your agency with our new native Make integration. Create new client accounts, update orders or create ticket messages on autopilot.

Read more about this new integration in our help center.

Add images to your option fields to make selection easier.

SPP will remember the first touchpoint of each client and save the UTM parameters, referrer, and landing page to their profile.

Sometimes, your clients don’t want to get notifications about a specific order. They are now able to simply unfollow an order by clicking the bell icon.

We've updated the client side with our new design. While mostly cosmetic, there are some cool new features under the hood. You can enable it under Settings > Company.

When you go into an order with a huge checklist of steps you gotta do a lot of scrolling to get to messages. I didn't wanna move tasks to a separate page so we made them expandable – that way you always see what needs to be done next.

Limit how long your affiliates receive their commission, for instance, only for the first year.

We’ve revamped the admin side with a fresh coat of paint — powered by Tailwind. While a few elements have found a new home, you’ll notice that everything looks very familiar.

Previously you would create a service and had to make an intake form just for that service. Which meant, to reuse an intake form, you'd have to copy it over or make changes in multiple places.

Now you can create an intake form and assign it to one or more services. You can even bulk assign it to a whole folder.

Enable ratings and let clients leave feedback on completed orders. Happy customers get asked for a review, everybody else can let you know what to improve.

Client feedback is shown in order details and you can export it or see a report of ratings across all orders.

Create shareable order form links with fields pre-selected for the client. Link up the pricing table on your website to the the correct service in your order form, or pre-fill a hidden form field with tracking parameters.

You can now verify your workspace domain in Integrations → Stripe and start accepting Apple Pay.

Use the new search actions to find Users or Orders in your Zaps.

We’ve upgraded our Stripe integration to support their new Payment Element. This gets you support for all payment methods that Stripe has to offer. You can enable it from Settings → Payments.

Add quick emoji reactions to keep conversations cleaner.

Clients are now able to change the priority of their in-progress orders.

Clients can now apply multiple filters without reloading the entire page.

Collect customer feedback when they cancel a subscription. Go to Settings → Payments to enable the cancellation feedback form.

We now have a dedicated list with all tasks assigned to team members. Find it in Orders → Tasks.

You can now schedule client messages and send them at a later time.

Don’t want your clients to cancel subscriptions? You can easily pause them now from the subscription management page.