Product Updates

Limit how long your affiliates receive their commission, for instance, only for the first year.

We’ve revamped the admin side with a fresh coat of paint — powered by Tailwind. While a few elements have found a new home, you’ll notice that everything looks very familiar.

Previously you would create a service and had to make an intake form just for that service. Which meant, to reuse an intake form, you'd have to copy it over or make changes in multiple places.

Now you can create an intake form and assign it to one or more services. You can even bulk assign it to a whole folder.

Enable ratings and let clients leave feedback on completed orders. Happy customers get asked for a review, everybody else can let you know what to improve.

Client feedback is shown in order details and you can export it or see a report of ratings across all orders.

Create shareable order form links with fields pre-selected for the client. Link up the pricing table on your website to the the correct service in your order form, or pre-fill a hidden form field with tracking parameters.

You can now verify your workspace domain in Integrations → Stripe and start accepting Apple Pay.

Use the new search actions to find Users or Orders in your Zaps.

We’ve upgraded our Stripe integration to support their new Payment Element. This gets you support for all payment methods that Stripe has to offer. You can enable it from Settings → Payments.

Add quick emoji reactions to keep conversations cleaner.

Clients are now able to change the priority of their in-progress orders.

Clients can now apply multiple filters without reloading the entire page.

Collect customer feedback when they cancel a subscription. Go to Settings → Payments to enable the cancellation feedback form.

We now have a dedicated list with all tasks assigned to team members. Find it in Orders → Tasks.

You can now schedule client messages and send them at a later time.

Don’t want your clients to cancel subscriptions? You can easily pause them now from the subscription management page.

You can now download all client submitted files via the [ ⋮ ] button. Works in both tickets and orders.

On the new onboarding page you can create an onboarding checklist for your clients. They can complete your tasks and set their projects up for success.

Create an onboarding page for your clients to make it easier for them to use your client portal. You can find the onboarding page builder in Settings → Onboarding.

When you need general info from the client like their brand assets or guidelines, you can collect it in an onboarding form. Now you can also make sure that onboarding form is completed before the client is allowed to input project-specific details.

Clients can see who owns the subscription, add coworkers, and allow them to make requests (for request-based services).

They can add team members to all subscriptions, or share a single subscription with somebody outside of their team.

We’ve made it easier to make changes to existing subscriptions. You can now edit line items right from SPP.