Terms of Service

The Gist

Client Solutions Ltd operates Service Provider Pro, which We hope you use. If you use it, please use it responsibly. If you don't, we'll have to terminate your account.

For paid accounts, you'll be charged on a monthly or annual basis. You can cancel your subscription at any time.

You own the content that you provide to Us and you're responsible for keeping it safe.

The Terms of Service, the Service itself, and our prices can change at any time. We'll warn you 90 days in advance of any price changes affecting your account.

That's the basic idea, but You must read through the entire Terms of Service below and agree with all the details before You use any of our sites (whether or not you have created an account).

Your Agreement with Us

Your use of the Service is governed by this agreement (the "Terms"). "Company", "We", or "Us" means Client Solutions Ltd. The "Service" means the services We make available, Our web sites (including https://spp.co and https://spp.io ), Our blog, and any other software, sites, and services offered by Company in connection to any of those. "Customer Content" means any content you submit to Company for the purpose of using the Service.

In order to use the Service, You (the "Customer", "You", or "Your") must first agree to the Terms. You understand and agree that We will treat Your use of the Service as acceptance of the Terms from that point onwards.

We may make changes to the Terms from time to time. You may reject the changes by terminating Your account. You understand and agree that if You use the Service after the date on which the Terms have changed, We will treat Your use as acceptance of the updated Terms.

If you have any question about the Terms, please contact us .

Your Account

Use of the Service

Service Policies and Privacy

You agree to the use of Your data in accordance with our privacy policy.

Fees for Use of the Service

Cancellation and Termination

Refund Policy

To receive a refund for your subscription, you must (1) request the refund within 30 days of subscribing and (2) be on the yearly Basic or Pro plan (monthly subscriptions are not eligible for a refund). You can send a written refund request to our support email.

Uptime Guarantee

Customer Content

Ideas and Feedback

You may choose to or We may invite You to submit comments or ideas about the Service, including but not limited to ideas about improving the Service or our products (“Ideas”). By submitting any Idea, You agree that Your disclosure is unsolicited and without restriction and will not place Company under any fiduciary or other obligation, and that We are free to use the Idea without any additional compensation to You, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone.

Modification of the Service

External Resources

The Services may include hyperlinks to other websites or services. You acknowledge and agree that Company is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

License from Company and Restrictions

Company gives You a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to You by Company as part of the Service as provided to You by Company. This license is for the sole purpose of enabling You to use and enjoy the benefit of the Service as provided by Company, in the manner permitted by the Terms.

You may not (and You may not permit anyone else to): (a) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Service or any part thereof, unless this is expressly permitted or required by law, or unless You have been specifically told that You may do so by Company, in writing (e.g., through an open source software license); or (b) attempt to disable or circumvent any security mechanisms used by the Service.

Open source software licenses for components of the Service released under an open source license constitute separate written agreements. To the limited extent that the open source software licenses expressly supersede these Terms, the open source licenses govern Your agreement with Company for the use of the components of the Service released under an open source license.

Exclusion of warranties

Limitation of liability

You expressly understand and agree that Company, its subsidiaries and affiliates, and its licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss (whether or not Company has been advised of or should have been aware of the possibility of any such losses arising).


You agree to hold harmless and indemnify Company, and its subsidiaries, affiliates, officers, agents, employees, advertisers, licensors, suppliers or partners (collectively "Company and Partners") from and against any third party claim arising from or in any way related to (a) Your breach of the Terms, (b) Your use of the Service, (c) Your violation of applicable laws, rules or regulations in connection with the Service, or (d) Your Customer Source Code, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, Company will provide You with written notice of such claim, suit or action.

General Legal Terms

The Terms constitute the whole legal agreement between You and Company and govern Your use of the Service and completely replace any prior agreements between You and Company in relation to the Service.

You agree that if Company does not exercise or enforce any legal right or remedy which is contained in the Terms (or which Company has the benefit of under any applicable law), this will not be taken to be a formal waiver of Company's rights and that those rights or remedies will still be available to Company.

Company shall not be liable for failing or delaying performance of its obligations resulting from any condition beyond its reasonable control, including but not limited to, governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.


This document is an adaptation of the Heroku Terms of Service , which is, in turn, an adaptation of the Google App Engine Terms of Service . The original work has been modified with permission under the Creative Commons Attribution 3.0 License . Neither Heroku, Inc. nor Google, Inc. is not connected with and does not sponsor or endorse Company or its use of the work.

Contacting us

If you have any questions about these terms, the practices of this site, or your dealings with this site, please contact us .

This document was last updated on February 13, 2024