Service Provider Pro vs Trello vs Basecamp vs Wrike
Compare Service Provider Pro (SPP.co) against Trello, Basecamp, and Wrike for agency project management. Comprehensive feature analysis, pricing breakdown, and implementation guidance for marketing agencies.
Last updated: July 1, 2025 | Tools compared: 4 | Features analyzed: 25+
Feature comparison: all four platforms
Comprehensive comparison of essential business features across all four platforms. See what you're getting with each tool.
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Trello
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Basecamp
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Wrike
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SPP.co
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Core Platform Features
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| Custom branding & white-label portal | Enterprise only | |||
| Custom domain support | ||||
| User roles & permissions | Basic permissions | |||
| Two-factor authentication (2FA) | Enterprise only | |||
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Client Portal & Communication
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| Native client portal | Guest access only | External user access | ||
| Client-side team management | Pro plan | |||
| Message scheduling | Schedule feature | |||
| File sharing & storage | 10MB-250MB limits | Plan-based limits | ||
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Business Operations & Billing
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| Native helpdesk & ticketing | ||||
| Built-in invoicing & billing | ||||
| Subscription management | ||||
| Digital signatures | ||||
| Time tracking | Power-up required | Basic tracking | Business plan+ | |
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Project Management Features
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| Task management | ||||
| Gantt charts & timelines | Premium plan | |||
| Team collaboration | ||||
| Project templates | Board templates | |||
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Growth & Scaling Features
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| White-label programs for resellers | Pro plan | |||
| Referral tracking | ||||
| Order management | ||||
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Integrations & Automation
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| Payment integrations | Third-party only | Third-party only | Third-party only | PayPal, Stripe (native ACH) |
| API & automation | Power-ups & Butler automation | API & integrations | Extensive automation |
Zapier
& Webhooks
Make (Pro), API (Plus) |
| Popular integrations | 200+ Power-ups | 50+ integrations | 400+ integrations | 38+ integrations |
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Pricing & Value
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| Starting price | Free (limited), $5/user | $15/user (no free plan) | Free (limited), $10/user | $129/month |
| Complete business solution cost | $150+ with billing/portal tools | $300+ with billing/portal tools | $500+ with billing/portal tools | $129 includes core business features |
| Onboarding support | Self-service | Pro Unlimited includes support | Enterprise includes training | 1-hour session included |
Perfect tool combinations
Get the best of both worlds: Keep your current project management tool for internal work, add SPP.co for client-facing operations. Here's what each combination delivers.
Trello + SPP.co
Keep Trello's visual Kanban boards for team workflow, add SPP.co for client billing, portals, and support ticketing.
Basecamp + SPP.co
Use Basecamp for internal team communication and project organization, add SPP.co for client invoicing and professional portals.
Wrike + SPP.co
Leverage Wrike's advanced project management and resource planning, add SPP.co for client-facing business operations and billing.
Any PM tool + SPP.co
Keep existing workflows intact while adding professional client portals with customizable dashboards and reporting.
Implementation guide: add SPP.co to your current setup
Keep using your existing project management tool for internal work. Add SPP.co to handle everything client-facing: portals, billing, support, and reporting.
1. Keep your PM tool
Continue using Trello, Basecamp, or Wrike for internal project management and team collaboration.
2. Add SPP.co portal
Set up SPP.co to handle client portals, billing, support tickets, reporting, and all client-facing operations.
3. Connect systems
Use Zapier or webhooks to sync project updates from your PM tool to client portals automatically.
FAQ: platform comparison
No, you don't need to replace your existing project management tool. SPP.co works best alongside Trello, Basecamp, or Wrike. Keep using your current PM tool for internal team collaboration, and add SPP.co for client portals, billing, support tickets, and all client-facing business operations. This gives you the best of both worlds without disrupting your team's workflow.
SPP.co integrates with project management tools through Zapier, webhooks, and API connections. You can automatically sync project updates, task completions, and milestone progress from your PM tool to client portals in SPP.co. This keeps clients informed about their projects while maintaining your internal workflow in your preferred PM tool.
All three PM tools lack essential client-facing business features: native billing and invoicing, professional client portals, support ticketing systems, digital contract signatures, and subscription management. SPP.co provides these missing business capabilities while your PM tool continues to handle internal project management and team collaboration.
Yes, this is exactly what SPP.co is designed for. You can continue using Trello, Basecamp, or Wrike for internal project management while SPP.co handles all client billing, invoicing, subscription management, and payment processing. The two systems work together to give you complete agency operations without forcing you to change your team's project management habits.
All three combinations work excellently. Choose based on your PM preferences: Trello + SPP.co for visual Kanban workflows with client business features, Basecamp + SPP.co for simple team communication with professional client portals, or Wrike + SPP.co for advanced project management with comprehensive client billing. SPP.co adds the same client-facing capabilities to any PM tool.
Running both systems is often more cost-effective than trying to find one tool that does everything. For example: Trello ($5/user) + SPP.co ($129 total) = ~$154/month for a 5-person team, compared to $300+ for enterprise tools with similar capabilities. You get specialized excellence in both project management and client business operations.
Your team can continue using their familiar PM tool for daily work. Only client-facing activities move to SPP.co: sending invoices, updating client portals, handling support tickets, and managing contracts. Most team members interact with SPP.co minimally, while project managers and account managers use it for client communication and business operations.
Yes, SPP.co can completely replace standalone billing software like FreshBooks, QuickBooks, or separate invoicing tools. SPP.co provides comprehensive billing, invoicing, subscription management, and payment processing alongside client portals and support features. This reduces your tool stack while improving client experience.
Setup is straightforward with a 1-hour onboarding session included. First, you'll import your client data and configure SPP.co for billing and client portals. Then, we'll set up integrations (via Zapier or webhooks) to sync project updates from your PM tool to client portals. Your team continues their normal workflow while clients get professional business features they were missing.
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