The Zendo Alternative
Looking for a Zendo alternative? You found one. Before you compare other Service Provider Pro alternatives, let us show you why 1,000+ agencies rely on SPP.
The biggest thing I want for this agency is to have our subscriptions, clients, and team in one place. Instead of having to start from scratch I rely on SPP to get all the years of testing, experience, and awesome updates right away.Watch the case study →
Zendo vs Service Provider Pro: Feature Comparison
Detailed comparison of essential business features. See what you're missing with Zendo's chat-first approach.
|
Zendo
|
Service Provider Pro
|
|
|---|---|---|
|
Core Platform Features
|
||
| Custom branding & white-label portal | ||
| Custom domain | ||
| Real-time chat & communication | ||
| Service catalog & productized services | ||
| External app integrations | Figma, Google Docs, etc. | |
|
Security & Business Features
|
||
| Two-factor authentication (2FA) | ||
| Digital signatures | ||
| Native helpdesk & ticketing | Chat interface only | |
| Invoicing & billing capabilities | ||
| Subscription management platform | Recurring billing only | |
|
Team & Client Management
|
||
| User roles & permissions | 5 roles (Owner → Watcher) | |
| Client-side team management | ||
| White-label programs for resellers | ||
| Workflow automation & triggers | ||
|
Payments & Integrations
|
||
| Payment integrations | Stripe only | PayPal, Stripe (native ACH) |
| Automation integrations | Zapier integration available | API, Webhooks, Zapier , Make |
| API & webhook access | API coming soon | |
|
Pricing & Plans
|
||
| Starting price | $49/month (2 users included) | $129/month (5 users included) |
| 5-user agency cost | $106/month ($49 + 3×$19) | $129/month |
| Onboarding support | Self-service setup | 1-hour session included |
Why agencies choose SPP over Zendo's chat-first approach
Zendo excels at workflow automation and service delivery, but there are critical business security and payment features missing for growing agencies...
2FA security protection
PayPal & native ACH payments
Native helpdesk & ticketing
Digital signatures & contracts
Subscription management platform
White-label programs for resellers
Advanced automation & integrations
Switch from Zendo in one simple session
Keep Zendo's sophisticated workflow automation while gaining business security like 2FA, payment flexibility with PayPal, and legal capabilities with digital signatures. One hour migration, everything included.
Sign Up
Included in SPP Basic: 2FA security, PayPal payments, native helpdesk, digital signatures, and subscription management.
1-Hour Onboarding
Personal session to recreate your Zendo workflows, import client data, and set up the business features you've been missing.
Go Live
Start serving clients immediately with modern workflows PLUS all the business security and infrastructure working from day one.
No credit card required • 14-day trial
You're in great company
Agencies just like yours have successfully switched to Service Provider Pro and scaled up their operations.
SPP is fantastic – it's kind of like the Shopify for service businesses!
SPP has been key to scaling up. Since joining, our client base has grown by 215%.
The team is always quick to help and consistently exceeds expectations.
SPP turned my clunky old process of retainer clients into a seamless productized service.
It's easy for staff to use and customers love the client portal.
The platform is incredibly user-friendly and well-designed. I can't recommend it enough!
Frequently Asked Questions: Switching from Zendo
SPP provides 2FA security, PayPal payments, native helpdesk, digital signatures, and subscription management platform that Zendo doesn't offer. While Zendo has excellent workflow automation and invoicing, SPP adds essential business security and infrastructure for agencies that want to scale beyond Zendo's chat-first workflows.
Zendo offers excellent value with their Max plan at $99.50/month for unlimited users. SPP costs more because it's a complete business platform - you're investing in 2FA security, PayPal payments, digital signatures, native helpdesk, and subscription management that Zendo can't provide. The question is whether these business features are worth the investment for your agency.
Zendo focuses on workflow efficiency and keeps costs low. SPP includes enterprise business infrastructure like 2FA security, payment flexibility, legal capabilities, and advanced support systems. You're paying for a complete business platform vs a workflow tool - the choice depends on whether you need these additional capabilities.
SPP offers PayPal and native ACH payments, while Zendo only supports Stripe. For agencies with international clients or those preferring PayPal, SPP provides essential payment flexibility that Zendo lacks.
Yes, SPP includes digital signatures on forms. Zendo doesn't offer digital signature functionality, forcing agencies to use external tools and creating workflow gaps.
SPP offers full API, webhooks, Zapier, and Make integrations live now. Zendo's API is 'coming soon,' limiting current automation options for growing agencies.
Yes, SPP includes enterprise-grade 2FA security as standard. Zendo lacks two-factor authentication, which leaves agency client data vulnerable and fails to meet professional security standards.
Yes, we include a 1-hour onboarding session where we help recreate your Zendo workflows, migrate client data, set up business features you've been missing, and train your team on SPP.
SPP offers both real-time chat AND a native helpdesk with ticketing system for structured support. Zendo only provides chat communication, which doesn't scale for agencies handling complex client support needs.
Most agencies are fully operational within a few days. We provide a personal onboarding session and our support team guides you through recreating your modern Zendo workflows while adding the business infrastructure you need.
Ready to give it a try?
You're in good company. We've helped agencies like yours sell $500M+ in services.
