Journey to Growing an Agency 7 Ways to Build a Strong Agency-Client Relationship When it comes to working with clients, the most important thing to remember is that it’s a relationship that should last for many years. Here are 7 different ways to build strong agency-client relationships. Client Invoicing: How to Get Paid on Time, Every Time If you run a small business, are a freelancer, or run an agency, every single invoice matters. In this article, we’ll take a deep dive into client invoicing, including invoice software, as well as how to make sure clients pay (on time.) Agency Pricing: How to Choose the Right Pricing Strategy The success of your agency is directly linked to the pricing model you choose. Let’s look at a few different agency pricing models you can choose from, including their pros and cons. Customer Retention: Examples & Metrics to Keep an Eye On It’s not a secret that it’s cheaper to invest in keeping current clients than to chase new ones. But when was the last time you’ve thought about your client retention rate? What Is a B2B Customer? Definition & What to Keep In Mind B2B customers require a special approach. Let’s take a closer look at who they are, what they want and value, and how they are different from their B2C counterparts. Agency Checklist: How to Create an Actionable Client Onboarding Process It’s no secret that the onboarding process you establish when you build an agency is crucial to the success of your company. Check out these 9 steps to improve your agency’s client onboarding process. Actionable Agency Account Management Insights & Best Practices Agency account management is an essential pillar for those running this type of business. Read on to read everything there’s to know about managing accounts. Client Management Tips: How to Get Happy Clients Effectively Effective client management can reduce the need to spend big amounts on lead generation. Let’s take a closer look at how you can build client relationships that last for years. Client Billing: How to Collect & Automate Payments for Your Service Let’s take a look at the process of client billing, how you can bill your clients both online and on a recurring basis (monthly), and how to automate the process. ← Previous 1 2 ... 11 12 13 14 15 16 17 ... 22 23 Next →