authority content marketing
Last updated on September 20th, 2023

Authority Content Marketing: How to Demonstrate Expertise to Scale Your Agency

Key points

  1. Creating content that positions your brand as an expert in the industry can increase trust and authority with potential customers.
  2. Consistency in content creation and publication is crucial for establishing credibility and maintaining engagement with your audience.
  3. Focusing on long-term strategies and creating evergreen content can lead to sustained traffic and leads over time.

Those wondering how to start a content creation agency have many questions, but few are really wondering about one of the most important ones: how do I build authority?

To answer that question, let me ask a different one: what do the likes of Neil Patel, Rand Fishkin, Brian Dean, Ryan Deiss, and Gary Vaynerchuck have in common? They are all renowned names in the digital marketing space. Whenever they publish articles, record videos, host podcasts, create courses, or speak at events; people listen, engage, share, and even purchase. This begs the question, why do they have so much influence over their audience?

The answer is simple: rather than promoting themselves or their brands, they focused on creating helpful, actionable content for their target audience. By consistently sharing their knowledge for free, they became the credible and trustworthy people you know them as today.

In other words, they practiced authority content marketing.

In an era where the competition for consumer attention is at an all-time high, the most effective way to stand out is by creating authority content. This way, you earn your audience’s trust, generate qualified leads, and grow your agency.

How do you build authority? That’s what this article covers. You’ll learn what authority content is, why it matters, and how to use it to scale your agency.

What is authority content?

Let’s assume you’re just starting your SEO content agency and need the services of an SEO specialist to optimize your newly-designed website. During your research, you found an article where the writer showed he ranked websites on Google’s first page.

The next step would be to contact them to inquire how they can help you achieve the same result. Here’s why you would do that.

By sharing their knowledge, the writer proved they’re an SEO expert—enough to convince you they’re the right person for the job. 

This is what authority content does for you. It’s the act of creating valuable, actionable content for your target audience to demonstrate your expertise and build authority in your niche. This helps you increase brand awareness, generate consistent leads and increase sales for your business.

Also read

Why build authoritative content?

In today’s saturated online space, everyone is trying to stand out. So, they churn out loads of low-quality content with the hope that it attracts their target audience. 

But according to an Orbit Media survey, 46% of bloggers say getting traffic and attracting visitors is one of their top content marketing challenges.

The reason isn’t far-fetched.

Anyone can create content. But not everyone can create high-quality content that’s unique and in-depth. Most of what you come across online is generic, copycat content that provides little or no value to the readers.

Mediocre content will hurt your brand more than doing nothing at all.

Joe Pulizzi from Content Marketing Institute
Joe Pulizzi , Content Marketing Institute

So, If you want to avoid harming your brand, you need to invest in authority content marketing for the following reasons.

1. Builds trust with your audience

The saying that people only buy from people they know, like, and trust holds water; nobody wants to spend their hard-earned money on inferior products. That’s why they do their due diligence before making a purchase.

But when starting a business, you lack the experience, pedigree, and network that older brands have. As such, people don’t know who you are and won’t trust you enough to patronize you. And to build your brand from the grown up, you need to be patient.

How do you overcome this hurdle? Creating authority content is a great way to start. By providing value-first content, potential clients will pay attention, engage and trust you which eventually translates to sales for your business.

Take Hubspot for example: they didn’t become the world’s leading CRM software overnight. They earned their reputation by consistently sharing free, educational content on inbound marketing and sales. This helped to build trust with their target audience and established them as an authority in the digital marketing space.

At Service Provider Pro, we also build our authority through content. Chris and I write about topics we know about from past and new experiences. We put our own spin on topics and don’t simply chase after keywords.

2. Increases audience engagement

What happens when you consistently create authoritative content? Your readers will keep coming back for more. Because you’ve proven to them that they can rely on you for valuable, helpful information.

Thus, creating and sharing high-quality content is a great way to increase engagement with your audience. As a result, you’ll get more traffic to your website, build an email list of loyal followers, generate quality leads, and drive sales for your agency.

Brian Dean, a renowned SEO expert is a typical example of someone who shares quality content. He’s the founder of Backlinko (now acquired by Semrush), a go-to blog for helpful, practical SEO and content marketing tips.

Backlink post example that has been shared 9961 times

The amount of engagement he gets on each blog post is a testament to the level of quality it contains. For example, this article got almost 10,000 social media shares and over 400 comments.

3. Drive more conversions

The goal of any business is to convert leads into clients. I’m sure yours isn’t different. But you won’t get customers if you keep publishing bland content pieces. Even if you do, they’ll most likely be a few low-paying clients which aren’t sustainable for business growth.

As such investing in content that demonstrates your knowledge, and expertise is a no-brainer. They’ll bring in more sales for your business than thin paper content.

4. Open doors to more opportunities

When you consistently create great content, people see you as the go-to person for information or opinions about topics in your field. In other words, you become an authority, a thought leader, opening doors to new opportunities. These can range from brand partnerships, speaking engagements, collaborations with other industry thought leaders and influencer gigs.

Now that we’ve seen why authority content matters, here’s how you can achieve brand authority through content marketing.

How to build authority (with examples)

1. Share your personal experience

With so much generic content being churned out daily, people pay more attention to unique, original stories that educate, entertain, and inspire them.

Chris Willow shares personal experience in tweet

As such, if you’ve been in an industry for some years, you certainly would have made mistakes, experienced successes, and learned a few new tricks. What better way to demonstrate authority than to share all that knowledge and experience with your audience?

Doing this also helps to:

  • establish an emotional connection with your readers

  • give your content more depth and a different perspective

  • build trust and credibility for your brand

  • position you as an expert

  • increase engagement

  • generate leads and sales for your business

Gary Vaynerchuck uses this strategy when creating content. He shares his experience using stats, stories, screenshots, images, and relevant examples to make it more credible. This presentation shows how Gary does this to great effect.

2. Ask In-house experts

Apart from sharing your personal experiences as advised above, also leverage the knowledge of your in-house experts (employees, partners, board members, or freelancers).

Their experiences can add flair to your content and demonstrate your brand’s expertise. Featuring the quotes, video snippets, examples, or stories of experts within your company will take your content from average to exceptional.

You can also consider using text-to-speech software to create engaging and dynamic videos that will bring expert insights to life in a more accessible and interactive format.

Industry expert quote from our partner Mark Whitman

At SPP, we have a large pool of clients who are industry experts. Most of them are happy to provide quotes for our content.

3. Get input from external experts

When creating content, reach out to industry-recognized experts to get their opinion on a subject. In other words, be a journalist. 

Adding experts’ unique insights to your content gives it more depth and credibility. It also showcases your brand as one that’s willing to go the extra mile to provide value to its readers.

How do you get input from external experts?

Here are some tips:

  • Reach them with targeted email marketing campaigns or via social media to ask their opinion on a topic.

  • Follow their conversations on social media platforms or in communities. 

  • Listen to podcasts or interviews where they appear, and read their blogs. 

  • Use sites like Qwoted, Featured, or Help a B2B writer to get quotes. But be sure to vet the answers before including them in your content. 

Take Mrignayni Pandey for example. She used the Superpath Slack community to get expert opinions on an article she was writing. She also promised to add their quotes, do-follow links, and company profile as a reward—a great way to encourage more responses.

Mrignayni Pande asks in Superpath’s Slack community for external input

Here’s another example from Elise Dopson on Twitter.

Elise Dopson asks on Twitter for external input

4. Answer client questions

Another effective way to demonstrate your expertise is by answering client questions. You don’t have to look far to get them. Simply survey your existing clients, scour previous email conversations, or listen to old sales calls to identify frequently asked questions.

Clients appreciate people who take the time to create blog posts, videos, or podcasts that provide valuable answers to their questions.

But answering client questions shouldn’t be limited to existing clients. Creating content around your potential client’s questions is also a great way to demonstrate expertise.

Google people also ask

Social media platforms, Facebook groups, online forums like Quora or Reddit, and Answer the Public, are great places to find questions your audience is asking. Take your search further by using Google’s People also ask boxes, People also search for and Related searches at the bottom to see the questions people are asking.

5. Share case studies

Anyone can brag about the greatness of their product or service. But a more effective way is to show (not tell) them how your product is the best solution to their problems.

That’s where case studies come in. According to Hubspot’s 2022 state of marketing trends, 42% of top marketers say case studies are one of the top media formats they use in their content strategy.

And the reason is obvious: with case studies, you create relatable stories about how you used your knowledge and experience to help clients overcome their challenges. The result? You’ll gain their trust, build authority, generate qualified leads, and drive sales for your agency. See how we create amazing case studies for our clients.

6. Create original reports

As Clive Humby rightly said, “Data is the new oil.” That’s why people are always looking for fresh, unique, and relevant data on a subject matter to make informed decisions. Researching and creating original reports is a great way to give them what they want.

It shows readers you know a topic like the back of your hand which positions you as a brand authority. Also, making the report accessible to the public earns you backlinks, showcasing the link building benefits and thereby increasing traffic to your website.


Original reports can be a white paper, industry study, survey, or infographic. To get data for your report, collaborate with your industry experts or survey your existing clients.

An example is the aforementioned Hubspot 2022 state of marketing report I linked to. Of course, resources like that take a lot of time to create. If you don’t have in-house resources, you can make use of SEO content writing services to create reports, case studies, and more.

Authority content marketing FAQ

What is authority in content marketing?

Authority in content marketing is the act of demonstrating expertise and credibility in your field. You do this by creating high-quality content that provides unique, actionable information to your target audience for free. This helps to establish trust, generate leads and increase conversions for your business.

How can brand awareness be increased through content?

You can increase brand awareness by creating authoritative content that resonates with your target audience. People who find it helpful are more likely to engage, and share with others allowing it to reach more people. This way, you create more awareness for your brand.

How do you build authority with content?

It starts by creating content that demonstrates your knowledge and expertise. This content should be tailored to your target audience and focus on topics relevant to your industry. Additionally, you can tap into your personal experience, get input from in-house and external experts, and create original reports or case studies to demonstrate your know-how.

How do you improve content authority?

To improve your content authority, it’s important to focus on quality over quantity. You do this by ensuring your content is well-researched, well-written, contains credible sources, statistics, and relatable examples. Update your content regularly with the latest trends in your industry.

Use authority building content to your advantage

Creating great content is one of the most effective marketing strategies to increase brand awareness, generate qualified leads and drive sales. As such, it’s crucial to the success of any business.

But creating lazy, generic content won’t cut it in today’s digital-first world. To grab your audience’s attention and convince them to become loyal followers, you have to create high-quality content that establishes trust and demonstrates your authority. Only then will you reap the rewards of your effort.

Avatar of Chris Willow
Founder of SPP
Chris started Service Provider Pro back in 2014 as a way to help automate a video production agency he was running at the time. Being early to productized services, he was frustrated with having to piecemeal different tools and services and ended up building an all-in-one client portal platform for himself and a few friends. That eventually took off and now Chris helps agency owners scale through software and systems.

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