Get Smarter About Agency Growth

communication channels in business

14 Essential Business Communication Channels to Boost Collaboration

In order to work successfully in an agency setting, you need to know everything about business communication channels. Read on to get up to speed about 14 channels you need to know about.

client disputing invoice

Frustrated with Clients Disputing Your Invoices? Here’s the Fix

If you’re constantly battling with clients disputing your invoices, it’s time to change your approach. Learn how to proactively prevent disputed invoices.

client onboarding software

Client Onboarding Software: 7 Tools For Your Success

Streamline your client onboarding with the right software. Read on to find the seven best tools you can use for this task.

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billing client

Client Billing: How to Collect & Automate Payments

Let’s take a look at the process of client billing, how you can bill your clients both online and on a recurring basis (monthly), and how to automate the process.

Niching

Niching in Business: Definition and How It Can Help You

Pursuing a niche market is considered by some a mistake, while others are convinced that focusing on a specific segment makes it easier for their product or service. Who is right, and what exactly does niching mean?

what is lead generation

What Is Lead Generation? Definition and How It Works

We know that lead gen is something most companies struggle with. Read up on the definition of lead generation and why it might help your business.

client retention

Customer Retention: Examples & Metrics to Keep an Eye On

It’s not a secret that it’s cheaper to invest in keeping current clients than to chase new ones. But when was the last time you’ve thought about your client retention rate?

what is a client portal

Client Portals: Definition & Why You Should Use Them

The client portal has turned from a nice-to-have feature to something most companies heavily rely on. Let’s take a closer look why you need a client portal and its benefits.

What is a b2b customer

Understanding B2B Customers: Key Traits & Needs

B2B customers require a special approach. Let’s take a closer look at who they are, what they want and value, and how they are different from their B2C counterparts.

manage clients

Client Management Tips: How to Get Happy Clients Effectively

Effective client management can reduce the need to spend big amounts on lead generation. Let’s take a closer look at how you can build client relationships that last for years.

Productize

Productize: The Concept of Creating a Scalable Service Business

The term productize is a relatively new one that not every company is aware of. Let’s look at the productization meaning and how service-based businesses can make use of it.

How to start an agency business

How To Start an Agency Business

Chris gives you a blueprint for starting your own agency. He’ll be covering everything from finding your target audience to acquiring clients and building a team.

what is a crm

The meaning of CRM: Definition & How It Can Help You

Every business owner has most likely come across the term CRM. Let’s take a look at what a CRM does, if you should make use of it, and how it can help your business.

agency pricing

Agency Pricing: How to Choose the Right Pricing Strategy

The success of your agency is directly linked to the pricing model you choose. Let’s look at a few different agency pricing models you can choose from, including their pros and cons.

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