Here are the notifications SPP sends to your team and your clients. They can all be personalized to your branding.

Team Notifications

Payment Notifications

We notify the client any time they make a payment. On your team's side anyone who has invoice access is able to turn on payment notifications from their profile.

SPP Admin Notification Settings

Order And Ticket Updates

SPP also sends notifications about order updates. To receive these notifications you need to be

  • following an order OR

  • @mentioned by another team member

Order updates include subscription related emails as well. For example, when there’s a cancellation or a refund, team members responsible for the order know they don’t need to deliver it anymore.

Client Notifications

Clients can disable email notifications from their profile settings by clicking on their name at the top right.