Where Is My Data Stored?
Our service features require that data be transferred to the US, and we cannot guarantee that your data will stay within a certain geographical location such as the European Union.
We run our servers and databases on Amazon Web Services in the United States N. Virginia region.
Email notifications for order messages, new tickets and receipts are sent through Mailgun.
For logging and error reporting we rely on Papertail and Sentry.
We use Braintree for processing your payments to us, although you have many more options for charging your clients.
To better understand new signups we run some analytics on our website using Google, Mixpanel. We use Profitwell for revenue reporting.
For sending our product updates and onboarding emails we use ActiveCampaign.
Who can access my data?
In order to provide technical support our team can access some parts of your account. This access is secured and monitored according to our security policies.
External contractors and developers work in staging environments without any access to customer data.
How is my data secured?
We take customer data protection very seriously and follow best industry practices to keep your account and data secure. You can learn more about our security features here.