CloudFlare

Here’s how you can add a CNAME in CloudFlare:

  1. Sign in to your Cloudflare account

  2. From the dropdown menu on the top left, select your domain

  3. Select the DNS settings tab

  4. Add a new DNS record with these settings: 

    • Record type: CNAME

    • Name: clients

    • Target: domains.spp.io

    • TTL: Auto

    • Proxy status: Proxied (orange cloud)

  5. Make sure the Always Use HTTPS option under SSL/TLS → Edge Certificates is Off. Leaving it on means the http:// version of your workspace is always redirected to https:// at CloudFlare's level, which will break SPP's SSL creation and renewal for your custom domain.

  6. In SSL/TLS → Overview check if you're using Full or Full (strict) SSL to ensure client data stays secure. If you cannot turn this on for your whole domain, you can set up a page rule for using Full SSL just on your workspace's subdomain.

  7. Make sure Speed → Optimization → Rocket Loader is Off. If you need it for your main website you can create a rule to disable it for your SPP domain.